Rules of Service

At NEAT Space we are committed to providing top-quality organizing services to all of our customers. To ensure that all of our customers have a positive experience, we have established the following policies:

  1. Communication: We value open and transparent communication with our clients. We strive to keep you informed and updated throughout the entire process, and we encourage you to ask questions and provide feedback.
  2. Confidentiality: We understand the importance of confidentiality and will always respect your privacy. We will not share your personal or business information or pictures / video with any third parties without your express permission.
  3. Professionalism: We are committed to maintaining the highest standards of professionalism in everything we do. We will always act in your best interests and provide you with the highest level of service.
  4. Respect: We treat all of our clients with respect and consideration, regardless of their background or circumstances. We will always listen to your needs and concerns and work with you to find the best solutions.
  5. Timeliness: We understand that your time is valuable and will always strive to be punctual and efficient in our work. We will provide you with clear timelines and deadlines and do our best to meet them.
  6. Quality: We are committed to providing you with top-quality service. We use quality materials and products and we stand behind our work with a satisfaction guarantee.
  7. Safety: We prioritize safety in everything we do. We adhere to all relevant safety regulations and guidelines and take all necessary precautions to protect the health and wellbeing of our clients and team members.
  8. Cancellation: We understand that things can change and you may need to cancel your scheduled appointment. In order to provide the best service to all of our customers, we have established the following cancellation policy.
  • Cancellation with more than 48 hour notice: If you need to cancel your appointment, we ask that you please provide us with at least 48 hour notice. This will allow us to offer the appointment slot to another customer who may be waiting for a booking.
  • Cancellation with less than 48 hour notice: If you need to cancel your appointment with less than 48 hour notice, you will be charged a fee equal to 50% of the total cost of the appointment.
  • No-shows: If you do not show up for your scheduled appointment and do not provide any prior notice, you will be charged the full cost of the appointment.

Privacy Policy

Who we are

Our website address is https://neatspaceny.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.